JOB Title:  Communications Officer




Qualifications & Experience


· A Bachelor’s degree in English, Journalism, social sciences, or related field

· A minimum of five years’ experience in communication and information management, journalism/publishing, editorial, marketing and/or PR, preferably in a corporate environment

· Impeccable mastery of the English language (reading and summarising, creative writing, formulation, interpretation)

· Good knowledge of media tools and basic research concepts

· Proven ability to skilfully develop and manage relationships with a diverse audience

· Demonstrable experience dealing with the media (newspapers, radio and TV)


· Experience and good working relationships with Nigerian communications agencies and media

· A Master’s degree or relevant professional certification

· Prior experience in the Nigerian financial sector






A financial sector development organization that promotes financial inclusion in Nigeria focusing on four key pillars – Research, Innovation, Advocacy and Capacity Building. The organisation is funded by the UK Government's Department for International Development (DFID) and the Bill & Melinda Gates Foundation. 


The role reports to the Chief Operations Officer

The role manages relationships with Media and communications vendors, including PR agencies and design firms; journalists; counterparts in partner organisations

Principal Responsibilities and Accountabilities

The role will include, but not be limited to the following responsibilities and accountabilities:

Strategic Planning for Communication

· Work with the Research Manager to develop and implement an imaginative communications strategy, in line with the organisation's 5-Year Strategy, to distil and disseminate primary research to relevant stakeholders. This will include proposing the appropriate dissemination channel for all research commissioned and presenting research findings in a compelling and informative manner, e.g. by writing reports, producing brochures, contributing to research publications, etc.

· Plan PR and communications campaigns; implement upon approval by the Chief Operating Officer , and monitor the effectiveness of the campaigns

· Develop the organisation's social media strategy; implement upon approval by the Chief Operating Officer Work with the Programme Specialists and other colleagues to identify, distil and disseminate key messages related to the organisation's strategic focus areas

· Liaise with any agencies appointed by the organisation to ensure the successful implementation of PR and communications strategies

Disseminate Relevant Information

· Plan, design and disseminate regular newsletters and/or other relevant publications

· Act as internal editor and quality controller for publications and other documents, reviewing layout and proofreading to ensure alignment with the organisation's quality standards, and managing vendors to ensure timely delivery

· Strengthen online presence by updating the organisation's website as needed. Ensure research and other relevant information is uploaded to the website, and regularly audit the organisation's website to ensure that information is up to date, accurate and relevant

· Regularly review the effectiveness of the organisation's website, using feedback and analytical tools, and make recommendations for improving the website

· Provide effective communications support for all organisation's events, through managing communications collateral, providing editorial input to presentation materials, providing logistical support as needed, and ensuring appropriate dissemination of information through PR, website, and other channels

· Prepare and regularly update the organisation's presentation pack for dissemination at external workshops and conferences

Public Relations/Media Relations

· Liaise with any PR agencies that the organisation engages to ensure the successful implementation of PR activities

· Arrange press conferences and media briefings

· Arrange workshops to engage key journalists on financial inclusion topics

· Monitor the organisation's media presence, and measure and report on the effectiveness of the organisation's PR and media campaigns

Stakeholder Engagement

· Maintain the organisation's database of industry contacts, associations, partners and global experts on financial inclusion, ensuring that the database is current and accurate

· Develop and maintain good working relationships with media, communications vendors (such as PR agencies and design firms), and communications counterparts in partner organisations

Additional Responsibilities

· Identify opportunities for improving internal communications; implement solutions upon approval from the Chief Operating Officer

· Implement processes and tools for improving the quality of communications

· Submit regular reports of communications activities, including press citations, to Senior Management

· Perform any other duties as may be assigned by the Chief Operating Office